"Leap, and the net will appear." -- John Burroughs

In October 2007 I phoned Deanna Kosaraju and said, "I'm thinking about quitting my job and doing a service year at a nonprofit. Can you use me?" I started going in to the Anita Borg Institute office after the 2007 Grace Hopper Celebration, and five months later I was hired as their Communities Program Manager.

For the last four years it has been my honor to work for the Anita Borg Institute. I've learned so much from the exceptional staff, volunteers and community. It was fun to build the Institute's social communities on Facebook, LinkedIn and Twitter, and to see them fill with inspiring technical women and diversity champions. But a few months ago I started thinking about moving on. And then I started preparing: updating profiles, looking at job listings, talking to a few friends.

In that wonderful way fate has of giving us a nudge when the time is right, yesterday I was laid off. I feel extremely fortunate and grateful that my volunteer service turned into a four year paid position. I'm enjoying some time off for rest and play, and I'm excited by the possibilities of this new adventure.

As I did in 2007 when I started this blog, once again I leap into the unknown trusting that the net will appear.

Goin' Back to She's Geeky

In October of 2007 I left my software industry job and went immediately to two back-to-back conferences for technical women. The first was the fabulous Grace Hopper Celebration of Women in Computing (GHC), presented by the nonprofit Anita Borg Institute for Women and Technology (ABI). The second was a fiesty little unconference for technical women organized by Kaliya Hamlin, also known as Identity Woman. I had a fabulous time at both of these very different events and got to know many very smart, accomplished, interesting and, yes, geeky (and I mean that in a good way!) women. I now work at ABI and get to help produce GHC, and I'm totally looking forward to this fall's conference in Tuscon, AZ, Sept 30-Oct 3. But that's months away, so I'm glad that She's Geeky is returning to the Computer History Museum in Mountain View, CA on January 30-31.

If you're scratching your head and wondering what an unconference is, it's a facilitated, participant-driven event. The attendees put together the agenda at the unconference itself, based on their interests, expertise and needs around the event theme. It's a popular format for technical conferences in the Open Source, Linux and Web 2.0 spaces. I've been to a few now and found them to be fun and productive networking and learning experiences.

As with any other technical conference, at technical unconferences women often find themselves in the minority. Enter Kaliya Hamlin, an experienced unconference organizer and facilitator, and the She's Geeky, the technical unconference for women who self-identify as geeks. She and her friends have created an event for women with a wide range of interest or experience in using or creating technology to gather, share, and learn from each other. Not only do I consider She's Geeky worth attending for its own sake, but I think it would be a great place to get familiar with the unconference format if a woman was a little shy about diving into the Bar Camp scene.

Registration is open now at http://shesgeeky.org/. I'm geeky, and I'm goin' ... how about you?

Leaping Woman Lands!

"Leap, and the net will appear."
— American naturalist John Burroughs

That was the opening quote when I started the Leaping Woman blog on October 26, 2007. I had quit my job after 26 years in the computing industry, and volunteered for a service year with a nonprofit. I chose the Anita Borg Institute for Women in Technology (ABI) because I had benefited from its programs over the years and because I believe in its mission: to improve technology by involving more women at all stages, and to improve the lives of the world's women through technology.

I had no idea what I'd do after that service year. The quote served as a mantra, warding off any fear about the future. Everything was open to exploration; everything was an option; even as I knew at that some point I'd have to start thinking about that next paying job.

The net began materializing when one of ABI's staff moved on to a new position. I volunteered to cover the online communities work she'd been doing, until the dust settled. Everything I'd been exploring, reading up on and playing with online suddenly was of practical daily use. I learned to use social networking tools with funny names that made my friends say, "Huh?" I started to form a vision, and come up with new ideas to try. I bounced out of bed in the morning, looking forward to the day's work. And I started talking with the staff about joining their team.

"Leap, and the net will appear. " On March 3, 2008 I became an employee of the Anita Borg Institute. Leaping Woman has landed, and with a big smile on her face.

Readers of this blog are already aware that as my involvement with ABI has increased, my activity on this blog has decreased. I expect to do most of my writing now on the ABI website. Thank you for reading the Leaping Woman blog. And thanks for all of your support while I made that leap. One more quote, before I go:

"All that is necessary to break the spell of inertia and frustration is this: Act as if it were impossible to fail."
— poet Dorothea Brande

Girl Geeks Unite!

A few hundred girl geeks and their dates attended the first Bay Area Girl Geek Dinner, organized by Angie Chang (one of the founders of Women 2.0) and sponsored by Google. I had recovered from my cold enough to go by the ABI office for a couple of meetings and to pick up some flyers and GHC posters. Took a quick nap at home and hopped over to Google for the event. I thought it went very well. Because it was raining the reception was held in a big tent with a bar, lots of food, and great swag: Google/GGD mugs:



I got to catch up with some of the gals I'd met at She's Geeky. Mary Trigiani told me about foldier, the cool startup she's working with. We also talked with Susan Mernit about the challenges at Yahoo with a large layoff looming. It brought back many memories of layoffs I've managed through.

The program itself was pretty good. Ellen Spertus kicked us off with her top 10 reasons why it's great to be a girl geek. There was a panel on building reputation and credibility. The moderator was Katherine Barr, with panelists Irene Au (Director of User Experience at Google), Rashmi Sinha (CEO of SlideShare), Leah Culver (cofounder of Pownce), Sumaya Kazi (founder of The CulturalConnect). As far as geekdom goes, Ellen and Leah have the highest geek cred but the panel was interesting and there was a lively enough Q&A session.

Strategies and Techniques for Implementing Social, Collaborative, and 3D Learning

"As for the future, your task is not to foresee it, but to enable it."
— Antoine de Saint-Exupery

I'm belatedly posting some notes from an eLearningGuild online forum, Strategies and Techniques for Implementing Social, Collaborative, and 3D Learning, December 13 & 14. There were a lot of great and notable speakers from the cutting edge of technology-assisted learning. These are kind of long so I'm breaking them up into several posts, which will primarily be of interest to my colleagues in the learning professions.

The first morning the keynote was by Ray Jimenez, CEO of Vignettes for Training, Inc., who spoke on How to Integrate Social Networking and Collaboration to Impact Learning and Performance. He opened by talking about the variety of exciting tools that Web 2.0 provides (e.g. wikis, blogs, etc.) to help learners perform on the job and the common tension, in enterprise environments, between formal structured training and informal Web 2.0 learner-as-author content. He encouraged his audience of learning professionals to nurture the content creators among our learners. Ray posted some additional reference material to his blog including a free downloadable report with some case studies.

The next session I chose was Getting Serious about Virtual Worlds by Christian Renaud of Cisco. He cited some interesting figures from a study done by Pearn Kandola for Cisco on effective communications for geographically dispersed teams. For example, that it takes 4 times long to communicate a message electronically versus face-to-face. In SecondLife (SL), Cisco has a public-facing virtual campus, with meeting rooms, office space, a training area, and a theater-in-the-round. See http://blogs.cisco.com/virtualworlds for more information including virtual event dates. The major drawback of SL: there's no security system to speak of, so they don't use (or recommend) it for confidential information. The Virtual World Interoperability Forum working to de-risk this space.

Christian's thoughts on picking the right tool for an interaction:

• talk to a colleague quickly: telephone
• sensitive meeting: video conference if you can't meet live
• board meeting or close a big deal: telepresence
• pitch an idea: Webex
• disseminate your idea to 100s or 1,000s: webcast/podcast
• intimate gatherings with people you may not know: virtual worlds

One tool doesn't fit all, but they're working on integration between these so you can segue as needed. He said the best business use of a virtual world is when you have an intimate audience of people who can't meet physically and who either already trust each other or who don't require a strong trust relationship for the task(s) at hand.

He also mentioned the Mozilla-based Flock social web browser, and I'm giving it a try. But I'm so accustomed to automatically deleting all my personal info (cookies, etc.) when I exit a browser that it's hard to take the best advantage of its built-in features for social networking tools. I do like how easy it's to see status updates from Facebook and Twitter.

Also in attendance for this session was one of the other speakers: Tony O'Driscoll.

The next session I participated in was A New Model for Informal Learning: Communities 2.0 by Eric Sauve, founder and CEO of Tomoye Corporation and an author on trends and issues of Communities of Practice. Some highlights of his talk:

• Workplace trends driving social and informal learning
• Forrester says "More than 80% of adult learning takes place in informal settings outside the classroom, leaving only 20% for formal learning situations. In spite of the disparity between informal and formal learning in the workplace, corporations invest most of their budgets in formal learning."
• Eric noted we're just starting to find effective answers to this problem but it will change.
• Learners as source of content (YouTube-ification)
• Using the model of the Long Tail: while training organizations take on the low end, learners turn to their peers as the "Long Tail" of learning.
• The low end is time-consuming and costly, the long tail is fast, cost-effective, and validated by users.
• The learning environment, with best practices and supporting technology, becomes bottom-up and learner-centric.
• Validation Concerns
• For example: Are we creating value or compounding ignorance? Does the best or worst rise to the top?
• Collective Intelligence as a community validation method (The Wisdom of Crowds by James Surowiecki and Howard Rheingold's Smart Mobs) says that a large group of peers is more effective at complex problem resolution than a small group of experts because in aggregate, the large group has more perspective and experience -- if you can capture it

• Linkages between formal and informal methodologies:

• as part of a blended learning strategy
• using community subject matter experts (SMEs) to validate courseware development
• point learning solutions for capacity building

• Biggest barrier to facilitating user-generated content: people untrained in instructional design have to think about how to be effective at generating learning content.

More on Strategies and Techniques for Implementing Social, Collaborative, and 3D Learning

"Potius sero quam numquam"
— Livy

Okay, I'm cheating and using a quote the second time (the first time was the English translation, "Better late than never" using Livy's Latin name, Titus Livius. But I couldn't find a more appropriate quote because I was going back over some notes from the eLearningGuild online forum Strategies and Techniques for Implementing Social, Collaborative, and 3D Learning, on December 13 & 14, 2007 and found more that I hadn't posted.

Intelpedia: Intel’s Use of Wikis to Support Collaboration and Enhance Learning
Josh Bancroft, Intel (his blog: http://www.tinyscreenfuls.com/)

Some of the best practices Josh used to get the internal Intel community to use the Intelpedia wiki (which probably work as well for other collaboration tools):

• Take advantage of naturally occurring opportunities to be a cheerleader for your wiki. When people complain about other collaboration tools in use, tell them why the wiki doesn't have that problem. When people email or mention a document, ask whether they'll put it on the wiki. And encourage others to advocate for the wiki so it's not just your voice.
• Any time you make a subjective rule about what can go in the wiki, i.e., what's "good enough" you dampen the wiki spirit that people own it and can make it what they want. Encourage people to submit useful stuff, organize it, garden to improve it and make it better.
• All information on the wiki has to be useful to at least one person, but because they want it to be encyclopedic, even vanity pages belong.
• All company security and IP policies apply to Intelpedia content as well, but they encourage employees to post everything that won't violate security concerns on the wiki so it will be encyclopedic. So as long as it's not breaking a rule they welcome people to add.

He talked a bit about why they chose Mediawiki ("it was good enough for Wikipedia") and recommended http://www.wikimatrix.org/ for comparing both open source and product wikis.

What the Heck is Facebook? Using Popular Tools to Train New Learners
Kristin Kahlich and Shon Bayer, Enspire Learning

Many companies have embraced elearning and sometimes simulations but not that many have embraced games, wikis, virtual worlds. Their main point was that employers and those responsible for developing training need to overcome those barriers, because the composition of the workforce will dramatically change as baby boomers leave the workforce and Generation Y enters.

Exploring Enterprise Virtual Worlds and the Metaverse
Ron Edwards, Ambient Performance, Ltd

A few highlights from Ron's talk ...

Corporate collaboration tool context: widely distributed teams, travel as both an expense and an environmental issue, recruit and retain 'digital natives'. Some of the solutions:

• Sun's mixed reality virtual conference room with both people on video and avatars online.
• Cisco partner network is now 3d; see http://blogs.cisco.com/virtualworlds/

Benefits of virtual seminars & conferences in SecondLife:

• You can see who's in the room in a richer way than a phone conference.
• Supports virtual breakout rooms.
• For security in enterprise collaboration you need a dedicated non-public platform or your own server inside a firewall.
• For identity,wrap 2D photos around avatar faces and wear avatar name tags.

For training, any one tool should be part of a mix:

• Virtual worlds are good for practice, role playing, sharing
• A blended approach might also include a SCORM trackable mobile procedural reference, hand-held tools with data analysis, decision support (e.g. Decisionability)
• Role playing is a sweet spot in virtual world collaborative learning.

There was some discussion of accessibility and the areas in which virtual worlds aren't there yet -- especially for those with visual impairment. One group had success with those who have hearing impairment. Training in a virtual collaboration environment can be more accessible than, for example, a ropes course. He showed an example of a real course that required learners to wade waist-deep across a stream.

In his opinion, the ramp up time to learn to use a virtual world application is about 20 minutes, less if you're a gamer. My own experience in SL has been that it takes longer to become either comfortable or proficient.

One of the attendees says there are some good YouTube videos by Torley Linden on building and getting around in SL. A bunch of us shared SL avatar names and got some momentum for an eLearning Guild presence in SL. There are lots of education activities in SL including AECT in SL (Association for Educational Communication and Technology).

Check out Wolf Quest, a learning-based game released by the Minnesota Zoo in December, as an of applying these tools for learning. And one more link of interest: Serious Games Institute, UK.

Ron feels virtual worlds will dramatically change the way we work and interact, but today's virtual worlds are like the horseless carriages that were the first automobiles. Gartner says 80% of us will be using virtual worlds by 2011.

Tales of a Tech Woman

"Don't wait for something big to occur. Start where you are, with what you have, and that will always lead you into something greater."
-- poet Mary Mann Morrissey

Things are getting rolling at ABI now. I spent several hours there on Thursday and Friday, and I'm so thrilled to be working with this nonprofit led by the awesome CEO Telle Whitney. Telle and I talked about my goals and interests and agreed on the primary project that research director Caroline Simard had selected for me. It's a great fit based on my interests in and experience with corporate women's groups (and my own experiences as a technical woman) so I dove in and started reading up on background materials.

At home, I kept sitting down to blog and getting distracted by other cool, interesting and relevant stuff on the web. Now that I'm part of ABI I'm paying closer attention to my incoming Systers email, where there are often pointers to articles about or resources for technical women. And I've been reading a lot about social media and nonprofits. Between Systers and reading Beth's Blog (that alone seems to send me off to a dozen other useful blogs, videos, etc. every time I read it) I've been doing an awful lot of tagging on del.icio.us.